Privacy Policy

How We Handle Your Information

Last updated: 15 January 2025

Data We Collect

When you register on BoostRetraite or participate in forum discussions, we process the information you provide directly:

  • Name and contact fields from your registration profile
  • Email address used for account verification and notifications
  • Phone number if you choose to provide it for account recovery
  • Messages, forum posts, and replies you submit to discussions
  • Technical data such as browser type, device information, and IP address
  • Analytics events tracking page views and interaction with forum threads

Cookies and Tracking

We use cookies to keep you signed in, remember your preferences, and understand how members use the forum. Analytics tools help us see which retirement topics are most discussed so we can improve the resource hub. You can disable cookies in your browser settings, though some forum features may not work correctly without them.

Why We Process Your Data

Your information supports the core purpose of BoostRetraite: facilitating honest discussion about pension planning in South Africa. Specifically, we process data to:

  • Maintain your forum account and display your contributions
  • Send notifications about replies and threads you follow
  • Prevent spam and abuse of the community platform
  • Analyse which retirement topics need more expert guidance
  • Comply with legal obligations under South African law

Storage and Third-Party Processors

Your data is stored on secure servers. We share information only with service providers essential to operating the forum: hosting providers, email delivery services, and analytics platforms. These processors act on our instructions and cannot use your data for their own purposes. We do not sell personal information to third parties.

Your Rights

You have the right to access the personal data we hold about you, request correction of inaccurate information, ask for deletion of your account and posts, and receive a portable copy of your data. You may withdraw consent for optional processing at any time. To exercise these rights, contact us using the details below. We respond to verified requests within 30 days.

No Misleading Claims

BoostRetraite does not make false promises about retirement outcomes, guarantee investment returns, or present itself as an official government or financial institution. Forum posts reflect personal experiences and do not constitute financial advice. We do not use fake urgency, fabricated endorsements, or misleading claims to attract members.

Contact for Privacy Requests

For any privacy-related questions or to exercise your rights, contact us at:

BoostRetraite

88630 Moyo Shores Apt. 402
Port Nonkululekofurt, NC 0154

Email: info@boostretraite.com

Phone: 012 282 3619

Cookie settings

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